Matt Poll

Director

Matt has spent the last two decades leading projects and programs that transform the strategic, CX and digital capability of organisations. He brings deep expertise in design thinking, competitive strategy, customer experience, digital engagement, data enablement and operating model design. Matt has led major programs for Telstra, Foxtel, NAB, Westfield, Westpac, Canon, Biogen, MLC, Sony and Disney. His key differentiation is his ability to articulate a crystal-clear roadmap for change that balances market opportunities, the needs of the customer and the organisation and delivering value fast.

Matt brings proven frameworks that enable genuine transformation ensuring efficient delivery, risk management, team collaboration, better management decision-making and prioritisation. Prior to joining Strativity, Matt led ING Directs CX and Digital Transformation Program and was the General Manager of U1, Australia’s largest UX research and design agency. He holds a Bachelor of Engineering from UTS.

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